Refund and Returns Policy

Cryptoasicminer.com Return Policy

At Cryptoasicminer.com, we strive to provide a smooth and hassle-free return process for our customers. Please carefully review our updated return policy, which outlines the steps for returning items and important conditions regarding different products.

1. Computer Hardware Returns

Customers are eligible to return unopened computer hardware within 14 days of receiving the item, provided it is still in its original, sealed packaging.

How to Initiate a Return:

• Contact our customer support team at info@cryptoasicminer.com with your order details and reason for the return.
• We will provide you with the necessary instructions on how to proceed with the return.

2. ASIC Miner Hardware Returns

Due to the nature of ASIC miners, we do not accept returns for these products. ASIC miners are used for profit generation, and their market value is highly volatile, often fluctuating within a single day.

3. Shipping Your Return

When returning an item, it is essential to ship the product with tracking and insurance to ensure it reaches our warehouse safely. We recommend using a reliable shipping provider for this process.

Key Guidelines for Shipping:

• Include the purchase invoice and a brief description of the reason for the return.
• If you’re looking for more affordable shipping options, consider using a shipping broker like Parcel2Go or similar services available in your country. These platforms allow you to compare rates across different carriers.

4. Return Conditions

• All returns must include the original receipt or proof of purchase.
• The item must be in its original packaging along with all accessories, manuals, and documentation.
• If items are returned opened, damaged, or in non-resalable condition, they may be subject to a restocking fee or may be rejected.

5. ASIC Miner Return Policy

• No Refunds: ASIC miners are sold under specific conditions and are non-refundable.
• Dead on Arrival (DOA): If the device is dead on arrival, we will cover the return shipping. You must report this issue immediately.
• 3-Day Rule: Any defects or faults must be reported within 3 days of receipt; otherwise, responsibility lies with the buyer.
• User Damage: Devices damaged due to misuse will not be covered, and the buyer will be responsible for the return shipping costs.

6. Exchanges and Refunds

If you receive a defective or incorrect item, please contact us immediately for a prompt resolution. This may include an exchange or another appropriate action.

Refunds for approved returns will be processed via the original payment method (applicable for Wire transfer Via Bank Or Crypto Currency (Pay with Bitcoin | Ethereum | Bitcoin Cash |Litecoin )) once the returned item has been received and inspected by our team.

7. Additional Information

• Return shipping costs are the responsibility of the customer, except in cases where the product is defective or if there has been a shipping error on our part.
• Keep a copy of your return shipment’s tracking number for your records to ensure accountability.

8. Contact Us

For any questions or further information about our return policy, feel free to contact our customer service team at info@cryptoasicminer.com. We are here to assist and ensure a positive experience with Cryptoasicminer.com.

Thank you for choosing MineShop.eu! We appreciate your cooperation and understanding of our return policy to ensure a smooth and secure process for all.